Data Protection

1. Introduction

PrimeTech is committed to respecting your privacy and protecting the personal information you share with us. 

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, submit an enquiry, review our project portfolio, or communicate with us about our engineering consultancy and project execution services. 

We process personal data in accordance with applicable Nigerian data protection laws, including the Nigeria Data Protection Act 2023. 

2. Personal Information We Collect

Depending on how you interact with our website, we may collect: 

• Contact Information: Your name, email address, telephone number, and organization or company name. 

• Enquiry Information: The details of your message, engineering requirements, project description, and any other information you choose to provide through our contact or enquiry form. 

• Technical Information: Limited information such as your IP address, browser type, device information, and website activity, where this is collected through our hosting infrastructure or security logs. 

Please avoid submitting confidential engineering drawings, sensitive commercial information, or other restricted materials through a general enquiry form unless an appropriate method of secure transfer has been agreed. 

3. How We Collect Information

We collect personal information directly from you when you complete our contact or enquiry form, email us, telephone us, or otherwise communicate with us. 

Certain technical information may also be generated automatically when you access our website, depending on our hosting, security, and website configuration. 

Our project portfolio may display information about completed or ongoing projects. Any personal information or client-related information included in that portfolio should be published only where appropriate authorization or another valid legal basis exists. 

4. How We Use Your Information

We may use your information to: 

• Respond to your questions and service enquiries. 

• Understand your engineering requirements. 

• Discuss potential projects and prepare proposals or quotations. 

• Communicate with clients and prospective clients. 

• Maintain appropriate business and communication records. 

• Protect the website and investigate suspected misuse. 

• Comply with applicable legal and regulatory obligations. 

• Improve our website and services where appropriate. 

We do not use information submitted through an enquiry form for unrelated purposes unless permitted by applicable law or otherwise appropriately authorized. 

5. Lawful Basis for Processing

We process personal data only where an applicable lawful basis exists. Depending on the circumstances, this may include: 

• Pre-contractual steps: Responding to a request for a quotation or taking steps requested by you before entering into a contract. 

• Contractual necessity: Managing an agreed engagement or providing contracted services. 

• Legitimate interests: Maintaining business communications, securing our website, or managing our operations, where these interests do not override your rights. 

• Legal obligations: Retaining or disclosing information where required by law. 

• Consent: Where you have given consent for a specific processing activity and consent is the appropriate legal basis. 

Where processing is based on consent, you may withdraw it, subject to applicable law. Withdrawal does not affect processing that was lawful before the withdrawal. 

6. Disclosure to Third Parties

PrimeTech does not sell personal information collected through this website. 

We may share relevant information with authorized website hosting providers, IT support providers, professional advisers, or other service providers where necessary for legitimate business operations. 

We may also disclose information where required by law or where necessary to establish, exercise, or defend legal claims. 

We take appropriate steps to ensure that third parties handling personal data on our behalf are subject to suitable confidentiality and data protection obligations. 

7. Data Storage and Retention

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, manage relevant business relationships, meet legal obligations, or resolve disputes. 

The specific retention period depends on the type of information and the reason for processing it. When information is no longer required, we will take appropriate steps to delete it or anonymize it, subject to applicable legal requirements. 

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction. 

However, no method of electronic transmission or storage can be guaranteed to be completely secure. You should avoid sending highly confidential information through ordinary website forms or unencrypted communications. 

9. Cookies and Technical Data

Our website hosting provider or website infrastructure may process certain technical information to support website delivery, functionality, and security. 

If PrimeTech uses cookies, analytics tools, or similar technologies, the relevant information about their purposes and operation will be provided through an appropriate cookie notice or preference mechanism. 

Where required by law, we will obtain consent before using non-essential cookies or similar technologies. 

10. Your Data Protection Rights

Subject to applicable law, you may have the right to: 

• Be informed about the processing of your personal data. 

• Request access to personal data we hold about you. 

• Request correction of inaccurate or incomplete data. 

• Request deletion of personal data where legally applicable. 

• Object to certain processing activities. 

• Request restriction of processing where applicable. 

• Request data portability where the legal requirements are met. 

• Withdraw consent where consent is the lawful basis. 

• Lodge a complaint with the relevant data protection authority. 

To exercise a right, please contact us using the details in Section 13. We may need to verify your identity before responding. 

11. Third-Party Websites

Our website may contain links to external websites or resources. These websites operate independently of PrimeTech, and we are not responsible for their content, security, or privacy practices. 

We encourage you to read the privacy policies of any external websites you visit. 

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our website, business operations, or legal obligations. The latest version will be published on this page with an updated revision date. 

13. Contact Us

For questions, requests, or complaints concerning personal data processed by PrimeTech, please contact: 
Privacy Contact Email: info@primetechnigeria.com 
Telephone: +234 803 906 7000 

If your concern remains unresolved, you may have the right to contact the Nigeria Data Protection Commission or another competent authority, as applicable.